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It's That Time Again

It is that time again, when we and all SBDC's send out the annual Chrisman survey. We randomly select a certain number of clients who have received five or more hours of counseling from one or more of our team of advisors and market researchers.
Copyright © 2013 University of Wyoming Way back when before I worked for a non-profit, I disliked taking surveys. What is it about surveys? Probably there are many reasons: …

K.I.S.S. (Keep It Simple, Survey)

Essentially, customer satisfaction surveys all strive to answer one simple question: Are we doing a good job?
Copyright © 2013 University of Wyoming Sometimes it feels like we're inundated with customer satisfaction surveys: Tell us what you think! We need your feedback! Even with…