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800-348-5194 (Toll Free in WY)
email:WSBDC@uwyo.edu

How to Gain the Competitive Advantage with Customer Service Excellence

Sep 15th 10:00 am - 2:00 pm
Goshen County Visitor Center - 2042 Main Street, Torrington, WY 82240

Each and every business needs repeat and loyal customers to thrive. This means that all team members need to be able to interact with customers at the highest standard of service.Learn why customer service is so important, how to communicate effectively, think in customer-centric way, good customer service techniques, and how to develop a high standard of service. This workshop will also teach how to connect with the customer and establish a relationship that will last for more than one sale. The workshop will help all levels of employees understand and identify the true benefits of excellent customer service.

 

Presenter: Matthew Melinkovich, Timberline Training

Co-Sponsor: Goshen County Economic Development Corporation

 

Fee: $ 30.00

Pay securely online with credit card. Charges for this webinar will appear on your statement as University of Wyoming. Please contact Peggy Baker at 800-348-5194 for questions.

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SBDC Network programs and services are provided to the public on a nondiscriminatory basis.

Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.

Language assistance services for clients with limited English

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