How To Be An Exceptional Salesperson

How To Be An Exceptional Salesperson

May 25, 2021
10:00 am - 11:00 am

Online Training


This is the ideal presentation for salespeople and will demonstrate ways to resolve customer complaints, tag-team sales techniques, the five questions a master salesperson uses, the three things a master salesperson sells, the five traits of a valuable team member and the importance of calculating the lifetime value of a customer.

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Tom Shay is a fourth-generation small business owner. His experience is that as an independent retailer, wholesaler, and manufacturer. Recognized for the unique approach to human resources utilized in a family business, Shay was asked if he could share the techniques in a book to be published by a national trade association. Shay’s areas of expertise are financial understanding, business strategy, marketing skills, staff education and sales.

 

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Accessibility Information

All Wyoming SBDC Network programs and services are provided to the public on a nondiscriminatory basis. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Language assistance services for clients with limited English proficiency will be provided. Contact: Jill Kline at (307) 766-3405 or [email protected]
Funded in part through a Cooperative Agreement with the U.S. Small Business Administration.

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