July 15, 2021
10:00 am - 11:00 am
Here are the secrets to solving the need of, and problems of employees. The audience will learn how to build a team that involves the veteran employees and develops techniques that will focus their staff on profits. This session provides a very detailed step by step process for creating a very valuable staff, retaining employees, and garner additional buy-in to management. Attendees will learn how to develop a program where the employees are educated instead of trained.
Presenter: Tom Shay is a fourth-generation small business owner. His experience is that as an independent retailer, wholesaler, and manufacturer. Recognized for the unique approach to human resources utilized in a family business, Shay was asked if he could share the techniques in a book to be published by a national trade association. Shay’s areas of expertise are financial understanding, business strategy, marketing skills, staff education and sales. He has created over 50 topics in business management including one on business management after the Covid-19 virus which was recently delivered to the Houston SBDC.