July 29, 2021
10:00 am - 11:00 am
It is a frequently heard comment; “My employees aren’t doing what I need them to do. I just don’t have good employees.” Unfortunately, what all these employees share in common is a manager or owner whose management style isn’t working. This interactive session helps attendees to identify how they will react and manage in situations within their business. They are then shown a different style of management for that situation and invited to compare the two to see which way is more likely to help with their management decisions.
Tom Shay is a fourth-generation small business owner. His experience is that as an independent retailer, wholesaler, and manufacturer. Recognized for the unique approach to human resources utilized in a family business, Shay was asked if he could share the techniques in a book to be published by a national trade association. Shay’s areas of expertise are financial understanding, business strategy, marketing skills, staff education and sales. He has created over 50 topics in business management including one on business management after the Covid-19 virus which was recently delivered to the Houston SBDC.